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Proposed changes to FCC’s Lifeline program and impacts on low-income households

January 9, 2018

On Jan. 9,  NHC and National Digital Inclusion Alliance (NDIA) jointly presented a webinar to explain FCC’s recent recommended changes to Lifeline and provide guidance on filing comments with the FCC.

The Lifeline program provides a discount for phone service for qualifying low-income consumers. Through a modernization order in 2016 the program expanded this program to include broadband. The FCC’s “Bridging the Digital Divide for Low-Income Consumers” Fourth Report And Order, Order On Reconsideration, Memorandum Opinion And Order, Notice Of Proposed Rulemaking, And Notice Of Inquiry proposes significant changes to the Lifeline program. These proposed changes will make it harder to get residents in affordable housing and low-income families in general connected to the internet. 


Bill Callahan, research and policy coordinator, National Digital Inclusion Alliance

Amina Fazlullah, policy advisor, National Digital Inclusion Alliance

Rebekah King, acting director of policy, National Housing Conference

Angela Siefer, executive director, National Digital Inclusion Alliance


NHC slides

NDIA slides

Template comment letter


January 9, 2018
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